DK22 Privacy Policy

dk22 is an online sports betting and gaming platform operated at https://dk22.app. We provide betting services including sports wagering, live casino, and slot games to registered players. When you use dk22, we act as the data controller responsible for your personal information.

This Privacy Policy applies to all services offered through the dk22 platform, including the website and any mobile application. It covers how we collect, store, use, and protect your personal data, and explains the rights you have in relation to that data.

dk22 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party verification services when we carry out identity checks. Below is a breakdown of the categories of data we collect.

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

dk22 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair betting experience. We do not use your data for purposes beyond what is described here without first obtaining your consent.

• To create and manage your dk22 account and verify your identity.
• To process deposits, withdrawals, and resolve payment disputes.
• To detect and prevent fraud, money laundering, and account abuse.
• To comply with legal and regulatory obligations applicable to dk22.
• To provide customer support and respond to your enquiries.
• To send you account-related notifications such as deposit confirmations and security alerts.
• To send promotional offers and bonuses — only if you have opted in to marketing communications.
• To improve the dk22 platform through analysis of aggregated, anonymised usage data.

dk22 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity.

• Contract performance: Processing is necessary to fulfil our obligations to you as a registered dk22 player — including account management and payment processing.
• Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering regulations and identity verification requirements.
• Legitimate interests: We process some data to protect the security and integrity of the dk22 platform, detect fraud, and improve our services.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

dk22 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this policy.

• Payment processors: bKash and Nagad receive the minimum data necessary to process your transactions securely.
• Identity verification services: Third-party KYC providers receive identity documents to verify your age and identity as required by our operating standards.
• Fraud prevention services: We may share data with fraud detection partners to protect the platform and all players from malicious activity.
• Legal authorities: We will disclose data to law enforcement or regulatory bodies when required to do so by law or valid legal process.

dk22 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods below reflect our standard practice.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of your data subject to legal retention obligations — see Section 9 for your rights.

dk22 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your password or payment details.

• Essential cookies: Required for the platform to function. These keep you logged in and maintain your session. They cannot be disabled.
• Preference cookies: Remember your settings such as language and display preferences across sessions.
• Analytics cookies: Help us understand how players use dk22 so we can improve the platform. Data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account.

You can control or delete cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of dk22. dk22 does not use third-party advertising cookies or cross-site tracking technologies.

dk22 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data in transit is encrypted using SSL/TLS protocols.
• Passwords are stored using strong one-way hashing — dk22 staff cannot see your password.
• Access to personal data is restricted to authorised personnel on a need-to-know basis.
• Our systems are monitored continuously for suspicious activity and potential breaches.
• Regular security audits and vulnerability assessments are conducted on the dk22 platform.

As a dk22 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of access: You can request a copy of the personal data dk22 holds about you at any time.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data, subject to legal retention obligations.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

dk22 is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that a registered account belongs to a person under 18, that account will be closed immediately and any associated data will be deleted in accordance with our data retention policy.

If you are a parent or guardian and believe your child has registered on dk22, please contact us immediately at [email protected] so we can take appropriate action without delay.

dk22 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how dk22 protects your privacy.

Continued use of dk22 after any updates to this policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, please stop using the platform and contact support to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dk22 handles your personal data, please get in touch with our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Live Chat: Available inside your dk22 account dashboard.
• Related Policies: Terms and Conditions  |  Responsible Gaming